I choose to work in English (and in German, upon request) in individual, group, team and corporate settings. All coaching and supervision is, of course, confidential.
Coaching and Services for SMEs, Leadership, and Start-ups, for both Expats and Locals
New entrepreneurs often need business coaching specific to their situation. Start-up coaching provides the support a new business needs to follow the business plan. Incisive questions will help the client to become free from hindering assumptions and move forward with motivation and positive action. Finally, family-owned businesses are of great interest to me as a coach because their complexity is an extra challenge that I enjoy working with. See "Coaching and Consulting" for more information. Also, a new book is in the pipeline- and the FREE preface is already up on my “Products” page!
Transitions, Career Coaching, and Change Management
Career and change on the job are stressful and cause uncertainty and anxiety. I Help my clients through the big change. Of course all the clients needs are dealt with in a quick and private manner.
Inter-cultural Coaching for Expats
For all international transitions - for Swiss on their way out and also for Expats on their "way in" A smooth transition to the new job and the new culture is key for productivity. I specialise in transitions, specifically in cross-cultural transitions. I understand the issues personally as an experienced expat and a trained coach and diversity expert. My clients are often expatriate executives, entrepreneurs, spouses or those working across cultures.
Expatriate coaching provides specific support for all involved in the assignment, including the employee as well as the accompanying partner. For the employee, expatriate coaching can provide the chance to develop their global leadership capabilities as well as support and guide their career development to leverage their expatriate experience for future assignments and responsibilities.
Coming with your partner who has the new position is always a challenge. For the accompanying spouse, expatriate coaching can provide career guidance as well as support in establishing a new routine in the host country by identifying goals and objectives during the time abroad as well as a road map of how to get there.
From the above list, one can see that Expat Coaching can be mixed with the above issues and topics.
Burnout and other Health/Life Balance and Crisis Concerns Coaching
Many clients come on the verge of burnout but facing other questions, as well. In parallel work with other offerings, such as intercultural coaching for expats and also startups , the client can learn to deal with stressful situations in a way to reduce stress, become resilient, and recover from burnout. From personal experience with serious illness (10+ years as a cancer survivor), I can help clients walk the path of decision-making and change so that recovery is more positive.
Coaching for Educators and for School Leadership
As a long-time educator in both public and private settings, coaching new teachers, teachers new to a school, teaching teams, and coaching their supervisors is a natural addition to the Jehle Coaching offers. As a long-time teacher and leader and in many volunteer roles, I can help the leader with the issues that are specific to his or her role.
Coaching in Non-Profit (NGO), Church, Para-Church Environments
Non- profit environments provide a unique challenge to leaders and managers. Not only do they depend largely on a voluntary workforce, but they are also working with an intangible product that is more difficult to "sell" and to measure whether it is effective or not. Moreover, most of them are supported through fund-raising rather than the sale of goods and services. These challenges are clear to me, as I have worked professionally in this area.
OQM Consulting, a survey tool for change and development in Teams and larger organizations
With OQM®, Organic Quality Management (see explanation below), now you can for the first time reliably measure the values and qualities of your organisation and then further develop your workers and organisation. I, as a certified OQM consultant can help you with the original analysis and the change to bring your company, NGO, or organisation into alignment with your goals.
Besides OQM Consulting, I am adept at other kinds of consulting such as change management, organizational and team development, and consulting specifically for start-ups, including business social media, and finally job search/career decisions and brand promotion (talent management), including editing services with CVs, etc.
Training and Public Speaking Services
As an educator, training is one of my passions. Thus, I design, build and deliver unique training to give my corporate clients and their employees the opportunity to fulfill their corporate, team and personal work goals, focusing on leadership potential and intercultural issues, ass well as start-up issues such as (personal and organizational) branding and social media.
Part of my repertoire is also training in presentation and I have been asked (and carried them out) by other institutions to lead seminars on it.
Intercultural Communication, Curltural Transitions, and Diversity
As globalisation takes over the word, more and more people need to be sensitised to other cultures, and all the categories of diversity training. As a certified DEW (Diverse Europe at Work) trainer, I am ready to help corporate and individual clients learn how to walk in someone else's shoes. See also the Expat Coaching section below.
Leadership Training to Work with Employees
Considering the employees' backgrounds, passions, abilities and needs, cohesive movement is created towards the goals of the whole team. Part of the training will be using Transactional Analysis to help leaders and their teams to work together in a more effective way.
Leadership Styles and Leadership Development
Looking at various leadership styles and what is needed at various stages of team and project development, as well as using feedback to help with team productivity is another training offering.
Resilience, Bouncing Back and avoiding Burnout
One of the best ways of avoiding burnout is to develop one's resilience so that when stressful situations arise, the client is ready with a pallet of activities that will help them to continue to be productive and healthy in all areas of their lives.
Crisis and Health Coaching
As a 10+ year cancer survivor, and the spouse of another one, I coach those dealing with health and other crises.
A time and cost-effective questionnaire that is part of a solution-oriented holistic measurement change tool with on-going consultation throughout the process.
Organic Quality Management (OQM) measures and develops the health and quality of an organization and positively affects its further development. To achieve this, a questionnaire is used which was developed based on scientific criteria. This questionnaire and the research behind it are considered reliable and valid.
What makes oqm unique is its holistic assessment of an organisation according to the following three dimensions: structural (“Organisation“), human (“Organism“) and spirit-ual (“Values/Culture”).
OQM - Organic Quality Management Explained
OQM® depicts the quality of an organization in the areas of Leadership, Workers, Customers and Structures. An anonymous employee questionnaire provides a precise, scientific analysis as a starting point to further develop the organization in a healthy manner in which the consultant walks through the change process with the client.
1 OQM provides essential help to master complexity and dynamics of the system
2 OQM places the person at the center of the process
3 OQM analyses holistically
4 OQM is a continuous improvement process
5 OQM makes internationally normed comparisons possible
What quality characteristics are measured (10 questions per quality, 80 questions in all):
· Strengthens Leadership
· Strengths-oriented Workers
· Inspiring Vision
· Effective Structures
· Shared Values
· Holistic Teams
· Customer-focused Service
· Trusting Relationships
The goal of oqm is to help an organisation develop an environment which is more satisfying for its workers and do greater justice to its commission. To achieve this, oqm begins by taking bearings of the organisation’s current position from an holistic perspective. The areas of leadership, co-workers, personal spirituality, structures, values, company culture, authenticity, team-work and relationships are all assessed. Use is made of a survey involving a questionnaire which has been developed according to scientifically verifiable criteria. During this process, information on “external factors“ such as the professionalism of teams and inner convictions (eg. faith) is compiled and interlinked.
oqm supports executives in
· accurate measurement of the health and quality of theirorganizations
· refinement of vision, goals andstrategies
· revisiting essentialvalues
· focusing on resourcesin an appropriate manner
· producing lasting and healthyfruit
· leading the organisation holistically using the three dimensions (oqm)- see below:
Three key dimensions
"Organic quality management“
Each of the three words have equal importance to the overall meaning.
“Management“ often sounds very bombastic or diffuse, but all it really means is the leadership, direction and development of organisations such as companies, social institutions, clubs, on-profits or religious organisations.
“Quality“is about ensuring that an organisation operates at the highest possible level of excellence throughout its life. It challengesthe notion that an organization is alright if it survives by just managing to scrape through any old how. It also challenges the notion that health and success is measured purely by putting the spotlight on quantity, that is size and unlimited growth.
"Organic“means “being part of living nature“. Although we frequently talk about abstract terms such as structures and strategies when discussing organisations, nature offers a wealth of excellent ideas and solutions which achieve great success for organisations when applied in a variety of different situations. You would be surprised how many lessons from nature can be transferred to areas which are not normally considered to be part of the “natural” domain.
What makes oqm unique from other surveys? oqm is unique because it offers a holistic solution to an organisation’s issues.
oqm begins by assuming that human organisations are not static but instead are dynamic living organisms. They are more than just organisation charts, job descriptions and things to do. They are made up of people. Sometimes we talk about 'building' organisations but just as often we talk about 'growing' them, implying that they have a life of their own, which is true.
oqm addresses what it means for an organisation not only to be alive and growing but be healthy as it grows. It encourages the healthy growth of organisations by applying natural principles to make a vital contribution to the health of the organisation and its people.
The Six Forces of Natural Organisational Growth
Interconnectedness and Interdependence
How does this decision affect other areas of life? We think in a systemic and analytical way.
Does this decision contribute to multiplication or only to addition? We work with tried and true growth principles.
Does this decision use its environmental power? We transfer negative power into positive results:
Do the results of this decision benefit the preservation of the work and company? Use synergies to create better results.
Does this decision contribute to a fruitful cooperation between the different working groups (teams and departments)? Allow for long-term solutions to move into the future.
Fruitfulness (Fecundity) Does this action bring about visible fruit for all stakeholders? Goal orientation is very key.
What you will receive
Your Unique Organisation Profile
You receive a reliable and valid OQM® Profile of your organization based on national benchmarks, making it possible to compare your results with those of other organizations. The OQM Profile allows you to immediately discover the strengths and weaknesses of your organization. The comparison of data over longer periods of time is also possible without any logistical problems.
Consulting and Coaching
As an experienced OQM coach, I will help you prepare to implement the OQM Profile, gather the data, understand and interpret the results, and then develop goals and action plans to implement and then evaluate those plans. I offer telephone coaching and on-site coaching for individuals and teams. If desired I will gladly come and present the profile results to your team or workers personally. It is all individually done for your needs and the needs of the organisation.
Types: Plus or Divisions (can be done in tandem)
· Plus is for a whole company or a full team
In addition to the basic analysis of the eight quality characteristics you also receive a detailed analysis of the individual questions used in the questionnaire. Based on this data, comparisons over longer periods of time are easily possible. (Up to 4 different times may be compared)
· Divisions compares groups, divisions or teams
If your organisation consists of several divisions or branches, a contrast analysis can be generated in order to compare the different areas with one another. (Only at one point in time, up to 10 divisions may be compared)
What happens in which order – The OQM consulting process
2 Execution (of the analysis tool)
3 Results (of the analysis) and action plan
4 Implementation (of action plan)
5 Evaluation (usually a second analysis is done)
Why conduct a OQM process?
It saves time, money and wasted energy of employees and management. For example, it can reduce up to 30% of your employee sick leave days
Who has used OQM? And who is it for?
OQM has identified quality characteristics in research work with organizations in over 70 countries which are valid for businesses, non-profit organizations, associations as well as churches. The principles behind OQM® are applicable in organizations of every form and size.
There are 3 Kinds of questionnaires: Business, Secular non-profit, and Christian non-profit
2 Major languages: German and English (Dutch and Spanish also available), and the language can be requested for individuals. The on-line survey takes only 20 minutes, is normed and anonymous. Non-normed questions may be added upon request.
OQM® International website:
example analysis: http://en.oqm-international.com/app-oqm-pulse/
For more information, please contact me at:
Patricia Jehle, licensed OQM Consultant and Business Coach, EASC
Coaching (business, start-ups and other)
As a personnel development tool, Business Coaching accompanies and supports clients with management and control functions in their company situation. Most of the topics are directly related to the business environment, but they can also have a major impact on their private lives, as well. As your sparring partner, Jehle Coaching is solution-oriented, hands-on, individual and practical.
Here are some practical examples from the topic of the business system:
· The business coach as a confidential sparring partner in the business environment, with leaders and middle managers
· Tactical and/or strategic monitoring of succession processes in the SME environment
· Conflict resolution with employees, colleagues or supervisors in the sense of conflict coaching, leadership coaching or appropriate team development measures, for individuals and teams
· Direction and monitoring of strategic projects in corporate management (example: new business fields or new business models), especially with regards to OQM
· Accompanying the manager in change management (example: reorganization of a department in a company), including using OQM
· Coaching of on-boarding, promotions, training, presentations etc.
· Help with time management and work-life balance management
· and so on…
In order to provide you with an immediate benefit by means of business coaching and to be able to achieve your goals, we will clarify the goals and framework conditions together in the order clarification. For further questions I am at your disposal in a non-binding 30-minute conversation.
Job Search for “50 Plus” clients
In terms of content, 50 plus career coaching does not differ significantly from coaching younger employees. However, due to the seniority of the relevant specialist and executive employees, the job search is much more demanding, since most of those affected have worked longer in the company and the last job search often takes several years or even longer. To put it simply, due to the complex knowledge and skills a greater accuracy of fit must be made than with younger employees. People over 50 are not hired for their development potential, but due to many years of professional experience in an industry or specific expertise.
What is important to know about 50 plus career coaching – I help with:
· Knowing your professional and personal strengths
· Knowing which jobs you can accurately and specifically fit into
· Convincing with your personality and your communication skills
· Taking advantage of the hidden job market opportunities for your activities
· Looking for a job with 50 plus requires patience, perseverance and a certain amount of effort
· Considering all options, even those “outside of your experience, so far”
What is leadership coaching
In leadership coaching, I coach executives on specific issues in their day-to-day management. Because you as a leader know that leadership can make you "lonely" and that many topics and problems cannot be discussed in the company for different reasons.
Today's leadership is multi-faceted and the demands on us as a leader are steadily increasing in this fast and complex work environment. These subjects may be addressed in coaching:
· Lead, control and decide (predictable, comprehensible and credible)
· Delegation of tasks to his employees, learning how to deal with situational leadership
· Organization of the entire work area, using systems theory and systemic coaching
· Employee Development (Promotion and Demand)
· Target-group oriented communication and disclosure of information
· Give feedback and take (praise and constructive criticism)
· Conflict management in the team, which can also be dealt with as team coaching
· Defining strategy and goals (very different depending on the hierarchy level)
· Motivating employees
· And so on…
Team development Coaching
Excellent teamwork is the lubricant in a company’s engine. Having a well-functioning team makes leadership easier for everyone. In addition, satisfied, motivated employees are more efficient. Team building will contribute to a better understanding of each other and each other. For a team to achieve above-average performance, different people with different skills, strengths and competencies are needed. Already from this, certain "friction" in the team is derived automatically.
Practical team development coaching is peppered with team exercises that have the purpose of creating and strengthening trust, communication and awareness of the "we". The team members get to know each other better and develop an understanding of the reactions and behaviors of other people. The understanding of the role in the team is given greater attention, as unnecessary power games to secure their own position can be avoided.
Here are some key topics in team development coaching:
· Emotions in the team play a big role, dealing with them and learning to talk about them in a healthy manner is key
· We cannot change our work colleagues - our own attitude, however, is what we can work on
· Recognizing and resolving conflicts in the team
· Constructively criticizing – how to do this?
· Honest and open feedback culture can be learned
· Needs and strengths of your team members
· Intercultural and other diversity issues
· How do my team members work? What part do they fulfill?
· and so on …
Feel the pulse of your employees
Employee surveys help you to get an overview of the current situation. OQM can help you with that, and if you prefer, other surveys can be used.
Change is part of daily life like the salt in the soup. It is not just about "negative" but also about "positive" changes (moving into a new office building, taking over new products and services, etc.). Change management processes want to be well-prepared so as not to demotivate and spread uncertainty.
Actively managing change on a personal or company level means planning, implementing, realizing, reviewing, and ultimately transforming change into stability.
For a new company building and acceleration a startup, I have developed a unique company-building framework based on experience and the leading literature.
Using Psychotherapy and other Social Sciences in Coaching: How It Works
There are more than 400 different types of psychotherapy, which are differentiated by their approach, the clients they serve, and how long it lasts. Coaching is based on psychology, neuro-physics, sociology and educational theory. Research shows that even though each of these above mentioned approaches vary somewhat, they can all result in similar outcomes. And because a single approach does not always provide the best benefit to the client, an integrative approach with eclectic coaching which focuses more on the effectiveness of a technique what is used in my coaching.
In training, anticipated certification in 2020.